Terms of Service

Last updated: May 14, 2026

1. Acceptance of Terms

By accessing and using Zapmark ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use the Service.

2. Description of Service

Zapmark provides an AI-powered logo generation service that allows users to create, customize, and download logo designs. The Service includes:

  • Grid-based logo generation (2x2, 3x3, 4x4 formats)
  • Logo variation generation
  • Logo upscaling and enhancement
  • Download capabilities for generated content

3. User Accounts

To access certain features of the Service, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

4. Token System and Billing

Our Service operates on a token-based system. Costs vary by model and operation:

  • Standard generations (grid, variation, single image) cost 1 token regardless of the grid size produced
  • Pro-model generations cost 3 tokens per request to cover the higher cost of the premium model
  • Batch upscaling costs 1 token per image being upscaled
  • If a generation fails on our side, the token is automatically refunded to your account
  • Tokens are provided monthly based on your subscription plan and do not roll over to the next billing cycle
  • Subscriptions automatically renew unless canceled. You may cancel your subscription at any time
  • Free trial accounts receive a small number of complimentary tokens for evaluation

5. Intellectual Property and Content Ownership

Your Content: You retain all rights to logos generated using a paid subscription plan. You may use these logos for any commercial or personal purpose.

Free Trial: Logos generated during the free trial are for evaluation purposes only. Commercial usage rights are granted upon subscription.

Our Service: The Zapmark platform, including its design, code, and AI models, remains our exclusive property.

6. Acceptable Use Policy

You agree not to use the Service to:

  • Generate content that is illegal, harmful, or offensive
  • Infringe on intellectual property rights of others
  • Generate content containing hate speech or discrimination
  • Attempt to reverse engineer or exploit the Service
  • Use automated systems to abuse the Service
  • Resell or redistribute generated content as templates

7. AI-Generated Content Disclaimer

Our Service uses artificial intelligence to generate logos. While we strive for quality and originality:

  • We cannot guarantee that generated content is entirely unique
  • You are responsible for ensuring your use does not infringe on existing trademarks
  • We recommend conducting trademark searches before commercial use
  • Generated content is provided "as is" without warranties

8. Refund Policy

Due to the nature of AI-generated digital content, we do not offer refunds for:

  • Subscription fees
  • Token purchases
  • Generated content

We encourage you to use our free trial before subscribing.

9. Service Modifications and Termination

We reserve the right to:

  • Modify or discontinue the Service with reasonable notice
  • Update pricing with 30 days notice to existing subscribers
  • Suspend or terminate accounts that violate these terms
  • Change features or functionality of the Service

10. Limitation of Liability

To the maximum extent permitted by law, Zapmark shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the Service.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the European Union, without regard to its conflict of law provisions.

12. Contact Information

For questions about these Terms of Service, please contact us at:

Email: hello@zapmark.ai